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Open Positions

Build38 is a young company with its head office in Munich and subsidiaries in Spain and Singapore. We mix the fresh approach of a new venture with reliable and market proven core technology. We aim to extend the countless users of our technology globally. Become part of our global team of developers, product and business professionals. We are curious to meet you and your vision of mobile security. Currently we have open positions at the development team in Spain. You think, you would be a good fit? No cover letter needed. Just contact Joaquín at the Barcelona office.


We are looking for an Application Engineer to join our team in our Barcelona office.

Primary Responsibilities

• Installation, configuration, troubleshooting, integration of end-to-end solution
• Documentation (project specific and internal) of end-to-end solution
• Resolution of incidents and problems
• Plan and execute changes, including coordination, planning and notification about changes
• Test changes, including coordination, planning and notification about changes
• Escalate incidents, problems and changes to R&D for third line support in timely manner when product changes or deeper analysis is needed
• Meet SLA targets and service operations KPIs
• Trigger problem tickets regarding monitoring and event management, such as incorrect or missing alerts
• Perform needed or on demand health checks of services/solutions
• Support Cloud & DC Manager with information to be used in capacity planning
• Inform Regional Head Service Delivery & Operations and Global Resource Coordinator when unplanned work will impact planned work
• Identify and address day to day continuous improvement activities towards Service Quality Manager and/or supervisor for further action, related to tools, procedures and compliance fulfillment

Qualifications, Experience and Educational Requirements

Work Experience:
• Minimum of 5 years of application experience in similar position
• Experience in R&D and IT
• Experience from incident and problem resolution as well as changes
• Experience from installation, configuration, troubleshooting, integration of software solutions
• Software development experience
• Experience from working with automation/scripting related to software application

Skills and Competencies:
• Very organized and quality conscious
• Analytical thinking and problem solving mentality
• Solution oriented mindset
• Being an excellent team player
• Drive for self-learning and improvement
• Ability to integrate, install and configure software
• Technical ability to understand service portfolio and mobile technology in general
• Market trends (e.g. SaaS, Cloud, Virtualization, Digitalization)
• Knowledge of Ansible
• Knowledge of Docker

Education:
• University degree in Computer Sciences, IT or related technical/engineering field

We are seeking an experienced and creative individual with a track record selling software solutions to Asia Pacific companies. If you’re for a sales career at an innovative and growing start-up, this is the ideal opportunity for you! You must be comfortable selling technical solutions to all levels of a software development organization and ready to be rewarded based on success.

Job description

Developing strong relationships with the customer, connecting with key executives and stakeholders. Liaise between the customer and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Our ideal candidate can identify customer needs and exceed client expectations. Cradle-to-grave job, from lead collection, drive the sales process and end with cash-collection.

 

Responsibilities

  • Expand the direct customer base, trough lead generation, qualification and follow-up
  • Act as Account Manager for the SEA and NEA regions
  • Build and maintain strong, long-lasting relationships with our business partners
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Keep updated account status and pipeline
  • Work with the founder team and management in defining the GTM approach and strategy

 

Requirements

  • Proven work experience as an account manager and solution sales
  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven ability to juggle with multiple projects at a time while paying strict attention to detail
  • Willing to work in an international and distributed team, share progress with teammates and accept suggestions
  • Excellent verbal and written communication skills, savvy in negotiation and presentation in English and Chinese, Bahasa desired.
  • Background in the Cyber and Mobile Security Industry, with an existing network of contacts in the market is a plus
  • Hunter and closer DNA
  • Experience working for small organizations/start-ups, in aggressive growth mode
  • Travel required across the SEA and NEA regions

 

What we offer

Join a team of professionals that is starting a company and building change. We are proud to belong to a well-funded start-up that embraces innovation in the exciting area of Cyber Security. Work with a very focused team forging the foundation of a multi-million company, with a lot of room for creativity and having an impact. International atmosphere, with three locations in Munich, Barcelona and Singapore, and flexibility in achieving objectives. High rewards for success and opportunity to grow professionally.

Ask us more or Apply sending an email to: asia-pacific@build38.com, no cover letter required!


Thinking about joining Build38 in Barcelona?
  1. Join the club - Barcelona is the Nr. 1 hotspot for developers in Europe
  2. Be there right from the start - Build38 is a thriving global startup
  3. Be inspired by an epic work space - Work close to the sea at a downtown office with historic views

Build38 Germany

Local Time

Atelierstr. 29, 81671 Munich Germany
Dr. Christian Schläger & Team
servus@build38.com

Build38 Iberia

Local Time

Carrer Aragó 383, 08009 Barcelona
Joaquín M. Fernández Barreiro & Team
iberia@build38.com

Build38 Asia Pacific

Local Time

1 North Bridge Road, #08-08. 179094. Singapore
Pedro Hernández & Team
asiapac@build38.com