Open Positions

Build38 is a young company with its head office in Munich and subsidiaries in Spain and Singapore. We mix the fresh approach of a new venture with reliable and market proven core technology. We aim to extend the countless users of our technology globally. Become part of our global team of developers, product and business professionals. We are curious to meet you and your vision of mobile security. Currently we have open positions at the development team in Spain. You think, you would be a good fit? No cover letter needed. Just contact Joaquín at the Barcelona office.

We are looking for an Application Engineer to join our team in our Barcelona office.

Primary Responsibilities

• Installation, configuration, troubleshooting, integration of end-to-end solution
• Documentation (project specific and internal) of end-to-end solution
• Resolution of incidents and problems
• Plan and execute changes, including coordination, planning and notification about changes
• Test changes, including coordination, planning and notification about changes
• Escalate incidents, problems and changes to R&D for third line support in timely manner when product changes or deeper analysis is needed
• Meet SLA targets and service operations KPIs
• Trigger problem tickets regarding monitoring and event management, such as incorrect or missing alerts
• Perform needed or on demand health checks of services/solutions
• Support Cloud & DC Manager with information to be used in capacity planning
• Inform Regional Head Service Delivery & Operations and Global Resource Coordinator when unplanned work will impact planned work
• Identify and address day to day continuous improvement activities towards Service Quality Manager and/or supervisor for further action, related to tools, procedures and compliance fulfillment

Qualifications, Experience and Educational Requirements

Work Experience:
• Minimum of 5 years of application experience in similar position
• Experience in R&D and IT
• Experience from incident and problem resolution as well as changes
• Experience from installation, configuration, troubleshooting, integration of software solutions
• Software development experience
• Experience from working with automation/scripting related to software application

Skills and Competencies:
• Very organized and quality conscious
• Analytical thinking and problem solving mentality
• Solution oriented mindset
• Being an excellent team player
• Drive for self-learning and improvement
• Ability to integrate, install and configure software
• Technical ability to understand service portfolio and mobile technology in general
• Market trends (e.g. SaaS, Cloud, Virtualization, Digitalization)
• Knowledge of Ansible
• Knowledge of Docker

• University degree in Computer Sciences, IT or related technical/engineering field

Thinking about joining Build38 in Barcelona?

  1. Join the club – Barcelona is the Nr. 1 hotspot for developers in Europe
  2. Be there right from the start – Build38 is a thriving global startup
  3. Be inspired by an epic work space – Work close to the sea at a downtown office with historic views

Build38 Germany

Atelierstr. 29, 81671 Munich Germany
Dr. Christian Schläger & Team

Build38 Iberia

Sardenya 229 3rd floor, 08009 Barcelona
Joaquin Miguel Fernandez Barreiro & Team

Build38 Asia Pacific

1 North Bridge Road, #08-08. 179094. Singapore
Pedro Hernández & Team